Terms and Conditions

1. Services: You are purchasing a membership, coaching services, or leadership training programs provided by GSC Global Success Coaching e.U.

2. Goods: You are purchasing physical goods facilitated by GSC Global Success Coaching e.U.

3. Payment: Payments are processed through various methods depending on your country. Available payment options may include, but are not limited to, credit card, Apple Pay, Google Pay, bank transfer and other local payment methods. All fees are non-refundable unless stated otherwise in our refund policy.

4. Cancellation and Refunds:

- Services: Services are non-refundable and cannot be canceled once booked.

- Goods: Requests for returns or exchanges must be made within 7 days of receiving the product. Goods must be returned in their original condition. Refunds for goods will be issued once the returned items are received and inspected.

5. Confidentiality: All information shared during sessions or programs is confidential and will not be disclosed without your consent, except as required by law.

6. Liability: We are not liable for any indirect or consequential damages from the use of our services or goods.

7. Intellectual Property: Content and materials provided, including digital and physical goods, are the property of GSC Global Success Coaching e.U. and cannot be reproduced without permission.

8. Changes: We may update these terms as needed. Continued use of our services or purchase of goods indicates acceptance of any changes.

9. GDPR Compliance Information for Memberships, Training, Coaching, Newsletters, Consultations, Contact Us, Downloads, Online Store Purchases and Affiliate Memberships:

• Data Controller: GSC Global Success Coaching e.U., [email protected]

• Data Collection and Usage: We collect and process the following personal data in various scenarios:

For Memberships:

- Name

- Contact information (email, phone number, address)

- Membership details

• For Training:

- Name

- Contact information (email, phone number, address)

- Training preferences and details

• For Coaching:

- Name

- Contact information (email, phone number, address)

- Coaching details and preferences

• For Newsletters:

- Name

- Contact information (email, phone number)

• For Consultations:

- Name

- Contact information (email, phone number)

- Consultation details and preferences

• For Contact Us (e.g., inquiries, support requests):

- Name

- Contact information (email, phone number)

- Inquiry details and any other information you provide

• For Downloads:

- Name

- Email address

- Download preferences

• For Online Store Purchases:

- Name

- Address

- Email address

- Payment information

- Order details

• For Affiliate Memberships:

- Name

- Contact information (email, phone number, address)

- Affiliate membership details

• We use this data to:

- Process and deliver your orders

- Manage your memberships and class registrations

- Send newsletters and promotional materials (only if you have opted-in)

- Schedule and conduct consultation calls

- Respond to inquiries and provide customer support

- Facilitate downloads and manage download preferences

- Manage affiliate memberships

- Improve our services and offerings

- Comply with legal obligations

• Legal Basis for Processing: We process your personal data based on the following legal grounds:

- Performance of a contract (purchasing products, signing up for classes, memberships etc.)

- Your consent (for receiving newsletters and marketing materials)

- Legal obligations (e.g., tax and accounting requirements)

- Legitimate interests (e.g., improving our services and customer support)

• Data Sharing and Disclosure: We do not share your personal data with third parties except:

- Service providers assisting us with payment processing, order fulfillment and email communications

- Legal authorities when required by law

- With your consent

• Data Security: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

• Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

• Your Rights: Under GDPR, you have the following rights:

- Access to your personal data

- Rectification of inaccurate or incomplete data

- Erasure of your data (right to be forgotten)

- Restriction of processing

- Data portability

- Objection to processing

- Withdrawal of consent (for newsletter subscriptions)

• To exercise these rights, please contact us at [email protected].

• Changes to This Notice: We may update this privacy notice from time to time. Any changes will be posted on this page with an updated revision date.

• Contact Us: If you have any questions or concerns about our use of your personal data, or for detailed terms, please contact us at:

GSC Global Success Coaching e.U. [email protected]

Changes to Data Collection Practices: We may update our data collection practices from time to time. Any significant changes to how we collect, use, or share personal data will be reflected in our updated privacy policy and communicated to you through appropriate channels. Your continued use of our services or purchase of goods indicates acceptance of any changes.

Last updated: August 2024